Simulator Mode is a setting on the service administrator that will stop emails from being sent. However, the emails will be marked as Sent by Simulator in the message log.
This setting is useful for testing workflows when you don't want the email to be sent to the recipient.
Hosted
If you are an Access hosted customer, please raise a new case online and reference the title of this article as support will need to turn on the simulator mode on your behalf, as you do not have access to the Service Administrator.
On Premise
To switch your notification service over to simulator mode, and stop emails from being sent by your SelectHR system, follow the steps below.
📌 Note: You will need to be performed by your IT team on your internal HR application server.
Right-click, Run the SelectHR Service Administrator as the Administrator.
Click Stop on the Job & Mail schedule tab.
Click the Simulator mode.
Click Apply. then cllick Start.
If you are concerned that emails may be sent out in error and would like to prevent this, first check the message log:
In the Admin Tool. then click Message Log.
To confirm if an email is due to send out, check that the Times Sent column is blank and the Server Message column is blank.
To prevent the emails sending - Set the service to Simulator mode as above.
Wait for the service to poll.
Reload the Message log in the Admin tool. Press F5 to do this.
The Server Message column should now read as Sent by simulator, ensuring the email does not leave SelectHR.