To follow this guide, you will need to ensure you first know the name of the form in which the field is displayed.
We advise that you make the changes to a copy of the form, to make sure the amendments do not get overwritten after a patch fix application.
To make a field mandatory, follow these steps.
In the Admin Tool, click Forms.
Find the relevant form in the list, and double-click to open it.
On the right, ensure the padlock Icon is showing as Unlocked. If it shows as locked, click on the padlock icon to unlock the form.
On the left, click on the field you wish to change the mandatory status of.
On the right, scroll down to the bottom. In the Advanced section, to the right of the Required field, change the status to Yes/No as applicable.
Click Apply, then click OK.
📌 Note: Once you have made this change, the field will become mandatory on every menu set in which it is in use.
If you require any further assistance with this process, you will require the assistance of our consultancy team due to the complexities involved. If you would like to discuss this further, please reach out to your account manager to discuss or raise a new case on the support portal, who can raise this on your behalf.