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Incorrect email subject line when using the Self Service - Edit Address workflow

The notification email sent after an address change shows a data tag instead of the employee's name in the subject line.

Written by Harry Ledger

When an employee submits an address change using the Self Service - Edit Address workflow, a notification email is sent to confirm the update. In some cases, the subject line of this email displays a data tag instead of the employee's name.

Rather than showing the employee's name, the subject line displays the following:

Address updated for <DATA Activity="keyLookupActivity1" FieldName="SelectHR\Person.Details.Informal Name"/>

This is a known development issue. If you are experiencing this, please contact our support team so we can log this against your account and keep you updated on a fix.

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