In SelectHR, make a note of the affected employee’s working pattern.
From the Employees menu, select Career History and open the affected employee’s record.
Select the Career History tab and open the employee’s current appointment record.
Make a note of the employee’s working Pattern.
Check the schedule(s) used by the employee’s working pattern:
From the Employees menu, select Pattern, then Working Patterns.
Select the employee’s Working Pattern and select the Days tab
Make a note of and Schedule(s) being used.
Ensure that the totals days for all periods in a schedule do not exceed 1
From the Employees menu, select Pattern then Working Schedules.
Open the employee’s Schedule and select the Periods tab.
In the Days column, check that the Total does not exceed 1.
Open each period record and enter a correct value for Days so that the total for a schedule does not exceed 1. E.g. For a day split in half with lunch in the middle, the Days for the period before lunch is 0.5, and the period after lunch is 0.5. Total for this schedule is now 1.
Soft delete and re-enter the employee’s absence
Select Absence, then Absence History.
In the affected employee’s absence record, tick the affected sickness and select Delete.
In SelectPay, select HR then Sickness and approve the removal of this affected sickness.
In SelectHR re-enter the absence/sickness record.
In SelectPay, accept the corrected sickness. The start and end dates should show in parentheses a value less than or equal to 1.