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Error when deleting checklist item: A constraint violation has prevented the data from being deleted. There are related records in "Checklist.Instance Items"

A constraint violation has prevented the data from being deleted. There are related records in "Checklist.Instance Items"

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Written by Harry Ledger
Updated over 3 months ago

This error occurs because the item has been assigned to an employee and completed through the onboarding process.
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If you need to remove the checklist item for any reason, follow these steps.

  1. Click Configuration and then Checklist Definitions.

  2. Select the Onboarding check box.

  3. Click Copy Template. A record named Onboarding (Copy) will be created.

  4. Click Onboarding (Copy).

  5. On the Checklist Items tab, click the Checklist Item that needs to be removed.

  6. Click Delete.

πŸ€“ Tip: Rename the original Onboarding Checklist Definition to something like DO NOT USE Onboarding to avoid confusion for other HR assistants about which checklist to use.

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