Other

Error when attempting to access website: 503 Service unavailableError when attempting to access website: 503 Service unavailable

Renew SSL CertificateRenew SSL Certificate.

Recover an employee record that was deleted in errorRecover an employee deleted in error.

Error: Cannot save data with duplicate key 'xxx, MMM/DD/YYYY HH:MM' in table "Employee. Career History"Error: Cannot save data with duplicate key 'xxx, MMM/DD/YYYY HH:MM' in table "Employee. Career History"

Error: A key mismatch was detected. Process abortedError when navigating through file links or HR polices: A key mismatch was detected. Process aborted

Error: EMPLOYEE LICENSE EXCEEDEDEmployee's description in listing appears as EMPLOYEE LICENSE EXCEEDED

Error: Memory gates checking failed because the free memoryUnable to use dropdowns with error: Memory gates checking failed because the free memory.

Error: The following licences were rejected: License ExpiredError when applying a licence: The following licences were rejected.

Request a database restoreInformation on rolling back to a database backup.

Error: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.'Error: max pool size was reached.

360 Feedback appInformation on the 360 feedback module.

Error: Could not allocate space for object because the 'PRIMARY' filegroup is full.Could not allocate space for object because the 'PRIMARY' filegroup is full.

Error logging in: Unexpected character encountered while parsing value Path line 0, position 0Employee has an error when logging in: Unexpected character encountered while parsing value Path line 0, position 0

Employee not sending to Access LMSNew starter has not been sent to Access Learning/LMS.

Error when trying to load a list: Service UnavailableService unavailable error message when trying to load a list within a process.

Identify the name of a process on a menu setIdentify the name of a process you are currently using.

System DB Maintenance Re-indexing batch job is failingSystem DB Maintenance Re-indexing batch job is failing: Timing out.

Uploaded images appear rotated 90 degreesUploaded images appear rotated 90 degrees.

Edit a lookup via the Admin tool to add new valuesEdit a lookup via the Admin Tool if the option is not available on the website.

Error when deleting checklist item: A constraint violation has prevented the data from being deleted. There are related records in "Checklist.Instance Items"A constraint violation has prevented the data from being deleted. There are related records in "Checklist.Instance Items"

Error: The new record expects a person number as owner. The logged in user is not associated with a personError: The new record expects a person number as owner. The logged in user is not associated with a person

Log an idea for product developmentLog a new idea for a feature in your product and track its progress.

System performance issues: Execution Timeout ExpiredLarge number of Execution Timeout Expired errors in Event Log.

Onboarding checklist is not appearing in task listChecklist is not appearing in the task list.

Setting up Active Directory SyncGuidance on the Active Directory sync process.

Change a checklist item ownerChange a checklist item owner

Mail merge not present in the mail merges for checklist items listAdd a mail merge to a checklist item.

Delete a checklist or a checklist item assigned to a userDelete a checklist or checklist item assigned to a user.

Error when deleting documentary proof record: A constraint violation has prevented the data from being deletedError message when trying to delete documentary proof record.

User unable to log in with Azure/SSOEmployee is unable to log in with Azure.

SelectHR People Analytics: Configuring Premium People Analytics - User GuideConfigure the Premium People Analytics solution.

Unable to access test systemUnable to login to the test system.

Troubleshooting speed issuesTroubleshooting system slowness.

SSP Groups and Sick Pay Rules configurationConfigure Set up SSP groups and sick pay rules.

Further Education Workforce Census (ESFA)Further education workforce data collection information.

Survey module informationSurveys module explained.

Manage professional associations and association typesManage professional associations.

Onboarding checklist overviewGuidance on how to configure a checklist for onboarding.

Using the onboarding module to onboard new startersUsing the Onboarding module to onboard new starters.

Patch fixes for on premise customersInformation on patch fixes for hosted customers.

Development case processInformation regarding our internal development case process.

Employee not shown in P11D result setNo employees are being generated when creating a new result set for the current year.

Generate a P11D result set and submit itInformation on generating P11D sets.

Future starters not appearing within the onboarding processFuture starter is not showing in the onboarding process.

Live-to-test database copy requestLive to test database copy information.

Create, edit or delete a benefit typeCreate, edit or delete a benefit type.

Incomplete searchable drop-down listUnable to see all drop down options.

Recycle an Application PoolRecycle the application pool.

Org chart is showing leaversOrganisational chart on the manager menu set is showing leavers.

Reset password for AOIReset Password for AOI

Request to whitelist IP AddressRequest to whitelist an IP Address

Request a database copyRequest for full database copies.

Error: Tokens not reusable across sessionsTokens not reusable across sessions.

Error accessing test system: Invalid redirect_uriUnable to access the test system after a live to test copy.

Custom organisation chartCreate a custom organisation chart.

Drop-down lists are not loadingNo values are showing in all drop-down lists.

Connect SelectHR to PowerBIConnect SelectHR to PowerBI.

Action a task from the task listAction a running task from the self service menu set.

Admin lookup does not loadAdmin lookup is not loading.

SelectHR Access Digital AssistantInformation on the Access Digital Assistant.

Patch fix process for SelectHR hosted with AccessInformation on the patch fix process for hosted SelectHR users.

Unable to use field listing filters when screen is zoomed inUnable to use field listing filters to search for an employee when the screen is zoomed in.