This article explains how to generate and submit a P11D result set for your employees. It also includes steps for viewing the results and resolving common issues.
Generate a P11D result set
Follow these steps to generate a new P11D result set:
Click Benefits and select P11D.
Click New Results Set.
Enter the following:
Tax year
Company name
Tick the box to confirm whether this applies to the entire company or a selection of employees.
The result set will generate automatically.
If only the previous tax year is available for selection, your system may need updating to align with current government legislation.
If the result set does not generate in a timely manner, the Service Administrator may be turned off.
If hosted by Access, contact our support team.
If on-premise, speak to your IT department.
📌 Note: If no company appears in the drop-down list, check that a PAYE reference is entered against the company in the Organisation Structure.
Submit the P11D result set
Once the result set is generated, follow these steps to submit it:
Click Benefits and select P11D.
Click Online.
Select the result set and click Continue.
Click Validate Before Submission.
If the data is valid:
Enter your credentials (User ID and password).
Re-enter the password after validation, as it will be cleared from the field.
Complete the submission.
You will receive an email from HMRC immediately if the submission is successful.
If you do not re-enter the password after validation, the submission will not complete. The system does not show an error in this case.
📌 Tip: If you have multiple companies in the system, a separate P11D result set will be generated for each one. Check with your submitting authority to confirm if you’re allowed to submit result sets for multiple companies.
Open the P11D result set
To open the result set, your user account must have at least Read Only access in the Admin Tool. Follow these steps:
In the Admin Tool, expand Reports and click Standard Reports.
Open Miscellaneous.
Right-click the relevant report (e.g., P11D2019.rpt) and select Properties.
Expand the Security section.
Check which permissions are assigned to each user and group.
Select the appropriate checkboxes to give the required access.
Additional information
You can validate a P11D without entering a User ID or password. This is only a test run to check for data issues.
After validation, ensure all errors are corrected and the data passes.
To submit the P11D, enter a valid User ID and password.
If you see submit_error in the Protocol Events during submission, this usually means the User ID or password used for HMRC services is incorrect. Contact HMRC to confirm your login credentials.