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Post name is not correctly displayed for a career history record that has become current

Post name has not changed to reflect current career record.

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Written by Harry Ledger
Updated over 2 months ago

When an employee has a future-dated career record that becomes current, the SYSTEM - Update Employee Snapshot job is responsible for updating the post name to reflect the now active career record.
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If the post name fails to update, this likely indicates an issue with snapshot not running successfully.

To check if the snapshot batch job has run successfully, follow the steps below.

  1. In the Admin Tool, click Batch Jobs.

  2. Single click SYSTEM - Update Employee Snapshot.

  3. On the right, click View the log for the selected job.

  4. On the right, click View workflow log.

You should see a Snapshot record that states the workflow completed without error.

If you cannot see any record or the message does not show as workflow completed without error, search our knowledge base for the error or raise a new case.

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