Members integration is a feature that allows you to create users in Access Evo based on the work email on the employees' record.
However, there may be instances where you do not want a user to be created through members integration. In this article, we will discuss how to prevent users from being created and what to do if an account has already been created.
Prevent user creation
To prevent a user from being created through members integration, you will need to remove the work email from the employee's record. This will ensure that members integration does not pick them up for account creation. Once the work email has been removed, the user will not be created through members integration.
Remove an existing account
If you find that an account has been created through members integration and you need it removed, or if an account has been created after removing the work email address, please follow these steps:
Our support team will review your request and take the necessary steps to remove the account.
Employee's name.
Employee's email address.