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Live-to-test database copy request

Information on how to request a live to test database copy, including lead times and what to expect depending on your hosting type.

Written by Harry Ledger

Hosted

If you are hosted with the Access, please raise a case requesting a live to test copy.

Please allow 10 business days notice for a live to test copy to be completed. This lead time reflects the number of process stages involved in carrying out the work.

⚠️ Important: Requests submitted without sufficient notice may not be completed within your required timeframe. Please plan ahead and raise your case as early as possible.


On Premise

This is considered database management and is excluded from the scope of support.
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This would be possible, but would need to be actioned via the Access consultancy team, which would incur a cost.
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If you would like to request a quote for one of our consultants to perform a live-to-test for you, or to train you on how to do this, please raise a new case online and reference the title of this article.

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