Mail merges are created using the Admin Tool and are typically used to generate documents or letters based on employee data.
Please note that creating a new mail merge falls outside the scope of standard support. It is considered a training need or configuration change.
We recommend watching our dedicated webinar, which provides a step-by-step visual guide to help you create a mail merge. If you would prefer hands-on assistance, consultancy services are also available.
To arrange training or consultancy, contact your Account Manager or Customer Success Manager.