If you need to divert the absence requests of a user to a specific approver, you can apply an approval override by following these steps.
In the Configuration zone, click Configuration, then Workflow Approval Rules.
Open the Absence Approval Rule record.
Click Overrides. then click New.
Tick the checkbox for the user(s) who will have their absence requests redirected, click Continue.
Tick the checkbox for the A Specific User record, click Continue.
Select the relevant approver, click Continue.
The approval override has now been created. You may wish to repeat these steps for the Absence Approval Rule (Fallback) record also if you would like all absence requests to be diverted for the user.
For a visual walkthrough, watch the video below 🎥