Holidays & Absence
Guidance on managing holiday and absence records effectively
Holiday entitlement calculation explainedInformation on how holiday entitlement is calculated.
Holiday statistics fields explainedHoliday statistics fields explained
Public holiday adjustments explainedOverview of public holiday adjustment methods in SelectHR.
Override a holiday rule for an employeeOverride a holiday rule for an employee via their career history record.
Manually change an employee's holiday carryoverOverride carryover values for one employee.
Assign a manual basic holiday entitlement valueManually override an employee's basic holiday entitlement value.
Apply a holiday additionCreate a positive or negative holiday addition to an employee's holiday entitlement.
Stop employees from overbooking holidayPrevent the overbooking of absence for employees.
Future holiday history recordsInformation on the creation of future holiday history records.
Change holiday entitlement from days to hours for one employeeChange an employee's holiday entitlement from days to hours.
Re-joining employee has incorrect holiday entitlement when returningAn employee has returned to the company after leaving, but their holiday entitlement is too high.
Error: You cannot edit a Holiday Year that has been archivedYou cannot edit a Holiday Year that has been archived.
Holiday entitlement for a new starter is incorrectHoliday entitlement for a new starter is too low.
Total days value is incorrect on the absence history listingValue in Total Days column is incorrect on the absence history listing for an employee.
Public holiday adjustments are not appearing in holiday additionsPublic holiday adjustments are not being generated in holiday additions list.
Holiday entitlement for TUPE employees is not pro-ratingHoliday entitlement for TUPE employees is not pro-rating.
YTD holiday fields do not include holiday additions for next holiday yearHoliday entitlement is incorrect for a future holiday year.
Absence days are incorrect where the employee has two current appointmentsAbsence days incorrect where employee has two current appointments.
Carryover exceeds maximum amount set on holiday ruleToo much holiday is being carried over compared to what is set on the holiday rule.
Error: Cannot insert the value NULL into column 'Self Certification Days'Cannot insert the value NULL into column 'Self Certification Days'
Holiday gauges showing incorrect valueHoliday gauge on self service dashboard is incorrect.
Employee with two current appointments is receiving double holiday entitlementEmployee with two current appointments is receiving double holiday entitlement
Employee unable to book a half day absenceA half day absence is deducting a full day from the holiday entitlement.
Check how an employee's basic holiday entitlement has been calculatedCheck how an employee's basic holiday entitlement has been calculated
Year to date entitlement is lower than year end entitlementYear to date entitlement is lower than year end entitlement
Holiday entitlement is incorrect for an employeeAn employee has an incorrect holiday entitlement.
Public holiday compensation settings for variable workersSet up variable workers for public holiday compensation.
Employee does not have any public holiday adjustmentsPublic Holiday adjustment is not generating for an employee.
Holiday history record is not generating entitlement/LOS based on the holiday rule assignedEmployee is not receiving entitlement specified by the holiday rule in holiday history.
Employee is receiving no holiday entitlementSteps to follow if an employee has a blank basic entitlement value.
Delete a holiday additionDelete a holiday addition.
Employee has negative carryoverEmployee has a negative carryover value that has been carried from the previous holiday year.
Holiday Rules
Assign holiday entitlement through a holiday rule
Expire or delete a holiday ruleExpire or delete a holiday rule that is no longer being used.
Leavers appear in people tab of a holiday ruleLeavers are showing in the list of people assigned to a holiday rule.
Set up holiday carryover rulesCarryover settings on a holiday rule explained.
Error: Carryover use by date must be within 1 year of the Holiday Year endError: Carryover use by date must be within 1 year of the Holiday Year end
Unable to expire holiday rule: You cannot expire a holiday rule that is in use by an active career or holiday year.You cannot expire a holiday rule that is in use by an active career or holiday year.
Parental and SSP fields in statistics form explainedParental and SSP field information.
Transition from one holiday year format to anotherMake the transition from one holiday year format to another for an existing holiday rule e.g Jan-Dec to April-Mar.
Create a holiday ruleSet up holiday entitlement rules in SelectHR.
Bulk assign a holiday ruleAssign a holiday rule to multiple users at the same time.
Length of Service (LOS) additions explainedLength or Service addition calculations explained.
Absence
Manage absence records
Edit or cancel an absence recordEdit or cancel an absence history entry.
Absence types and reasons explainedInformation on absence types and reasons.
Create a new absence typeCreate a new absence type.
Create a new absence reasonCreate a new absence reason.
Unable to book absence on a public holidayUnable to book an absence on public holiday.
Enable editable times on an absence typeAllow absences to be entered with editable times.
Override the absence approver for selected employeesSet a new absence approver for selected employees.
Absence request is not being sent to a managerA manager is not receiving an absence request.
Add or remove absence types from the bulk absence entry workflowChange which absence types can be entered in bulk.
Blank overlapping absence screen displayed during absence entry or requestBlank overlapping absence when entering an absence.
Out of Office functionalityHow an employee can set themselves to be out of office.
Error when entering absence: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_History_Schedule Periods".Error when entering absence: The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_History_Schedule Periods".
Change the recipient of holiday requestsSet the default workflow approval rule for holiday requests.
Enter absences in bulkEnter absences in bulk.
Enter company shutdown daysEnter company shutdown absences.
Error when amending absence: This absence has already been paid in payrollThis absence has already been paid in payroll, you will need to create the additional days as a separate absence record.
Absence request did not send to fallbackFallback manager has not received a request when the manager is unavailable.
Absence amendment and cancellation requests are not reaching the correct recipientsAbsence amendment and cancellations are not going to correct recipient.
Pending absence is created for the same day an employee makes an absence requestPending absence being created for the day in which an employee starts the request workflow.
Error: The INSERT statement conflicted with the CHECK constraint "Future Absence must have an End Date"Error: Future Absence must have an End Date
Enter an absence for an employeeEnter an absence for an employee.
Add or remove absence types from the manager absence entry workflowChange the absence types a manager can enter for their employees.
Error: Row ### in table SelectHR\Absence.History not foundRow #### in table SelectHR\Absence.History not found request for ####
Request an absenceSteps on how a self service user can request an absence.
Enter bereavement leaveEnter bereavement leave.
Restrict users from booking holiday on a specific dateRestrict employees from booking a certain day.
Error: The absence cannot start before the employee's continuous service dateError: The absence cannot start before the employee's continuous service date
Unable to enter absences for a future starterUnable to select a future starter to enter an absence.
Display and delete pending absences in the absence history listingShow pending and deleted absences on the absence history listing.
Error: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <=, >, >= or when the subquery is used as an expression.Error when entering a sickness: Subquery returned more than 1 value.
Total days are incorrect on an absence history recordToo much holiday being deducted for an absence.
Holiday buy/sell appHoliday buy/sell app functionality explained.
Cancel a partially completed absence request workflowCancel an absence request that has been sent to a manager, but has not been approved.
Absence values are doubled or higher than expectedAbsence values are doubled or higher than expected for employees with multiple appointments.
Pending absence is showing in a calendarAn outstanding request is showing in an employee's calendar.
Absences have not recalculated after a change of work patternAbsences days and hours have not updated after a change in work pattern.
Error when entering sickness: Execution Timeout ExpiredError when trying to enter a sickness record: Execution Timeout Expired.
Unable to enter an end date on an open ended sicknessEnd date not saving when trying to end a sickness record.
Open ended absence is failing to record new absence daysOpen ended absence is not increasing in total days.
Error: The Start/End Date is DD/MMM/YYYY and this is not a working dateError message when entering or requesting an absence.
Delete absences in bulkDelete absences in bulk.
Delete an absence recordDelete an absence history record.
Update the number of self certification days for an employeeUpdate the self certification days value for an employee.
Unable to start or end a sickness on a non work dayUnable to start or end a sickness on a non work day.
Public Holiday is being included in sickness periodA sickness instance is including a public holiday in the total days calculation.
Sickness warning symbol on absence historyInformation on the exclamation mark warning symbol.
Record historic absence data for TUPE employeesRecord absences for employees before their appointment start date.
View a list of absences for an employeeView a list of absences for an employee.
View when an absence was requestedFind the date of which an absence was created.
View who is absent todayView which employees are absent today.
Set Bradford Factor thresholdsSet Bradford Factor thresholds.
Enter a SabbaticalRecord sabbatical leave for an employee.
Family Leave
Guidance on managing family leave effectively
End a maternity or paternity record earlyEnd a family leave record early.
Keep in touch daysEnter KIT days for an employee.
Guidance on customising the family leave processInformation on the customisation of the family leave functionality.
Neonatal care leaveInformation on neonatal care leave.
Add a paternity leave recordCreate a new paternity leave record.
Unable to add paternity leave without actual or expected date of birthUnable to add paternity leave without actual/expected date of birth.
Shared Parental LeaveAccess the shared parental leave process.
Error adding Actual Date of Birth: You have entered a date of more than 26 weeks from the start dateError when entering the actual date of birth on a family leave event.
Family leave holiday statement explainedFamily leave holiday statement explained.
Create a dependantCreate, edit or delete a dependant linked to an employee.
Add parental leave for an employeeCreate a parental leave record.
Error: Cannot insert duplicate key row in object 'Person.Dependants' with unique index 'IX_Dependants'.Error adding a dependant: Cannot insert duplicate key row in object 'Person.Dependants' with unique index 'IX_Dependants'.
Enter Family LeaveCreate maternity, paternity, additional leave or shared parental leave.
Amend Family Leave datesAmend ordinary/additional/maternity/paternity dates.
End a family leave record earlyEnding a family leave record early.