Public holiday additions may not be applied to an employee's record if their continuous service date is set to a date that is after their appointment start date.
To update the continuous service date of an employee, follow the steps below.
In the Employees zone, click Employees.
Click Details, then click the Work tab.
Match the Continuous Service Date to the Appointment Start Date.
Once this date has been changed, holiday additions should automatically update to show these public holiday adjustments.