The Public Holiday Adjustment is only generated when the following criteria are both met:
A Public Holiday Calculation type has been selected on the employee's Holiday Rule.
The employee's assigned Working Pattern has the Use Public Holidays option enabled.
If either of the above criteria is not met, then no adjustment will be applied.
It is also worth noting that if the Public Holiday calculation results in a +0.00 addition, it will not be displayed inside the Holiday Additions Process.
Finally, Public Holiday Adjustments are subject to the rounding configuration on the Holiday Rule. If the employee would be allocated a particularly low value Public Holiday adjustment (such as 0.20), then it may round down to 0.00, resulting in it not being displayed.
There are a few things you can do and check to see if this is working correctly.
Check that the employee's working pattern has Use Public Holidays enabled
Under Employees, click Lookups.
Click Pattern, then click Working Patterns.
Open the employee's working pattern record.
Click on the Non Work & SSP tab.
Ensure that the Use Public Holidays checkbox contains a tick.
🤓 Tip: Tick this box if the employees on this working pattern do NOT work on Public Holidays.
Check that the holiday rule has a calculation type set for Public Holiday Adjustments
Under Absence, click Lookups.
Click Absence, then Holiday Rules.
Open the employee's assigned holiday rule.
Click on the Public Holidays Tab.
Ensure that the Holiday Compensation field contains a value that is not 'Do not make any adjustment for Public Holidays'.
From here, you will be able to decide how employees on this rule will be compensated for their public holidays.
If you require further assistance, please raise a case with support.