If there is an overlapping absence in the absence transactions process, you cannot amend any absence records for an employee. The absence record in absence transactions must be actioned before you can make any amendments.
You may also see the following error when trying to edit an absence: This absence cannot be edited until the corresponding Absence Transaction record has been processed.
To action the record in absence transactions, follow these steps.
Click Absence, then click Absence.
Click Absence Transactions. If the Absence Transactions process is not visible on your HR menu-set, you will need to add it via the Admin Tool.
Select a record and click Accept, Amend or Reject.
Accept: This accepts the rejection from SelectPay. The sickness record will be deleted from SelectHR. Note that this is a soft delete. The record will not be accessible to the user.
Amend: This allows the users to change the sickness record in some way and update SelectHR and send to the SelectPay pending sickness as appropriate. For example, if a new sickness record was rejected by the payroll user because the sickness date is wrong. By clicking on Amend, the user can change the dates for the absence transaction. This record will be updated in SelectHR and sent to SelectPay to be processed again.
Reject: Allows the HR administrator to reject SelectPay’s rejection. This will send the record straight back to SelectPay’s pending sickness area, ready to be either approved or rejected.
Once the overlapping record has been actioned, then the original absence can be amended as normal.