If there is an overlapping absence in absence transactions, you cannot amend any absence records for an employee. The absence record in absence transactions must be actioned before you can make any amendments.
To action the record in absence transactions, follow these steps.
In the Absence zone, click Absence Transactions. This will provide a list of absence transactions. If Absence Transactions is not available in SelectHR it can be added to a menu set.
Select a record and click Accept, Amend or Reject.
Accept: This accepts the rejection from SelectPay. The sickness record will be deleted from SelectHR. Note that this is a soft delete. The record will not be accessible to the user.
Amend: This allows the users to change the sickness record in some way and update SelectHR and send to the SelectPay pending sickness as appropriate. For example, if a new sickness record was rejected by the payroll user because the sickness date is wrong. By clicking on Amend the user can change the dates in Absence transaction. This record will be updated in SelectHR and be sent to SelectPay to be processed again.
Reject: Allows the HR administrator to reject SelectPay’s rejection. This will send the record straight back to SelectPay’s pending sickness area, ready to be either approved or rejected.
Once the overlapping record has been actioned, then the original absence can be amended as normal.