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Only one pay record in pending changes for an employee with multiple appointments

An employee with two appointments is only seeing one pay record come through to SelectPay.

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Written by Harry Ledger
Updated over 2 months ago

If an employee has multiple appointment records, and each appointment is to have its own payment value for submission via integration, then you will need to ensure that you have two unique pay elements - one for each appointment.
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For example, the appointment/pay history records for an employee with two appointments would usually look like this:

Appointment #1

Basic Pay 1

Appointment #2

Basic Pay 2

You will need to ensure that you have two unique pay elements, so if you do not have a second basic pay element in your SelectHR and SelectPay systems, then you will need to create them.

You will then need to map the pay element if required.

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