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Amber circle when uploading a document

Amber circle is not allowing a document to be uploaded.

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Written by Harry Ledger
Updated over 3 months ago

If an employee sees an amber/orange/yellow dot when trying to upload a file and you are hosted, raise a new case online and reference the title of this article confirming the name of the user affected.
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If you are on premise, pass the following steps to the relevant team (commonly IT team):

  1. Navigate to the following file directory on the web server -C:\inetpub\wwwroot\accessselecthr\App_Data.

  2. In this folder, right-click the RadUploadTemp folder, select Properties.

  3. On the Security tab, there is a Groups or user names section, click Edit.

  4. Select the IIS_IUSRS user group.

  5. In the lower Permissions for IIS_IUSRS section, in the Allow column, select Full Control.

  6. Click OK.

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