Skip to main content

Error when connecting to the Admin Tool: The program did not start on the remote computer

The program did not start on the remote computer.

Written by Harry Ledger

If you are hosted with the Access Group and you experience this issue, contact support with the following information.

  • Which CLOUD user account are you logging in with when experiencing this error?

  • Which admin tool application is failing to load? (Live or Test/Demo).

Did this answer your question?