Admin Tool
Support for accessing and using the Admin Tool
By Harry and 1 other2 authors22 articles
- Access the Admin ToolSteps to login to the SelectHR Admin Tool.
- Error when accessing Admin Tool: Remote Desktop can't connect to the remote computerError when accessing Admin Tool: Remote Desktop can't connect to the remote computer.
- Install an Admin Tool on a new PCInstalling the admin tool on a new PC.
- Automatically logged out of Admin Tool whenever another user signs inUser is automatically logged out when another user opens the Admin Tool.
- Overlapping text, boxes and fields in the Admin Tool in Windows 10Overlapping text, boxes and fields admin tool in Windows 10.
- Error when connecting to the Admin Tool: The program did not start on the remote computerThe program did not start on the remote computer.
- Error when logging into the Admin Tool (Hosted): The logon attempt failedError logging into the Admin Tool: The logon attempt failed.
- Error when configuring menu items: A listing function must have a field list assignedError when configuring menu items: A listing function must have a field list assigned
- Error: Cannot open database requested by the login. The login failed.Error message when opening the Admin Tool. Cannot open database requested by the login. The login failed.
- Error opening Admin Tool: Cannot connect to the Select system databaseError when connecting to Admin Tool. Cannot connect to the Select system database.
- Give a user access to the Admin ToolGranting a user access to use the Admin Tool.
- Admin Tool icons missing from the cloud gatewayNo icons for the Admin Tool are seen on the cloud gateway website.
- Admin Tool is appearing blankWhite screen when a user logs in to the Admin Tool.
- Unable to log in to Admin Tool: Object reference not set to an instance of an object.Error message when opening the Admin Tool: Object reference not set to an instance of an object.
- Error: 'There was a problem connecting to the remote resource'Unable to access the Admin Tool through the gateway website.
- Requesting the Administrator credentials for SelectHRRequesting the Administrator account details to be reset.
- Login options on the Admin Tool are greyed outUnable to enter username and password on the Admin Tool login screen.
- Create new SQL logins for data exportsGuidance on how to create new SQL logins for on premise customers.
- Cloud password requirementsRequirements when you reset your CLOUD password.
- Error: Remote Desktop Services is currently busyError message when connecting to the Admin Tool via the Access gateway: The task you are trying to do can’t be completed because Remote Desktop Services is currently busy. Please…
- Create a new SQL login and assign database permissionsSteps to create new SQL logins for on premise customers.
- Unable to copy text or files onto the Admin ToolUnable to use the clipboard to paste text or files onto the Admin Tool on the remote desktop connection.