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Admin Tool

Support for accessing and using the Admin Tool

Access the Admin ToolSteps to login to the SelectHR Admin Tool.
Error when accessing Admin Tool: Remote Desktop can't connect to the remote computerError when accessing Admin Tool: Remote Desktop can't connect to the remote computer.
Install an Admin Tool on a new PCInstalling the admin tool on a new PC.
Automatically logged out of Admin Tool whenever another user signs inUser is automatically logged out when another user opens the Admin Tool.
Overlapping text, boxes and fields in the Admin Tool in Windows 10Overlapping text, boxes and fields admin tool in Windows 10.
Error when connecting to the Admin Tool: The program did not start on the remote computerThe program did not start on the remote computer.
Error when logging into the Admin Tool (Hosted): The logon attempt failedError logging into the Admin Tool: The logon attempt failed.
Error when configuring menu items: A listing function must have a field list assignedError when configuring menu items: A listing function must have a field list assigned
Error: Cannot open database requested by the login. The login failed.Error message when opening the Admin Tool. Cannot open database requested by the login. The login failed.
Error opening Admin Tool: Cannot connect to the Select system databaseError when connecting to Admin Tool. Cannot connect to the Select system database.
Give a user access to the Admin ToolGranting a user access to use the Admin Tool.
Admin Tool icons missing from the cloud gatewayNo icons for the Admin Tool are seen on the cloud gateway website.
Admin Tool is appearing blankWhite screen when opening the Admin Tool.
Unable to log in to Admin Tool: Object reference not set to an instance of an object.Error message when opening the Admin Tool: Object reference not set to an instance of an object.
Error: 'There was a problem connecting to the remote resource'Unable to access the Admin Tool through the gateway website.
Requesting the Administrator credentials for SelectHRRequesting the Administrator account details to be reset.