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Error: Absences for [First Name Surname] must be entered via the "PeoplePlanner Integration" link

Error when entering absence: Absences for [First Name Surname] must be entered via the "PeoplePlanner Integration" link.

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Written by Harry Ledger
Updated over 3 months ago

Removing an employee from the link will not send an update to PeoplePlanner. This may result in an incorrect record remaining in PeoplePlanner and could cause it to continue attempting to update the employee in SelectHR. These updates will be ignored.

To prevent this, you must notify your PeoplePlanner administrator that the employee should no longer be integrated, and ensure an expiry date is entered for their record in PeoplePlanner.

Because of this, removing an employee from the link should only be used when the employee was added in error, and only after confirming they are not already integrated with PeoplePlanner.

  1. In the Admin zone, click Additional.

  2. Click Accounts & Rostering, then Rostering Links.

  3. Click into the appropriate rostering link (i.e PeoplePlanner).

  4. Click on the Link Employees tab.

  5. Search for the appropriate employee.

  6. Click the tick box for the selected row of the employee, then click the Remove Employees button.

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