We're making planned infrastructure changes on 5th September 2026 as part of our ongoing programme to upgrade our legacy systems.
Who does this affect?
⚠️ This change only applies to customers whose SelectHR system is hosted by the Access Group.
If your SelectHR system is hosted on your own infrastructure (on-premise), this change does not apply to you.
For hosted customers, the change affects the SelectHR Admin Tool only.
Do I need to do anything?
If you access the Admin Tool through gateway.accessacloud.com and log in each time, no action is required.
If you have saved a launcher file or shortcut to your desktop so you can access the Admin Tool without logging in, you will need to replace it. Your existing launcher will stop working after 5th September 2026.
How to get your new launcher
Before or after 5th September:
Go to gateway.accessacloud.com (you may use a custom variant).
Log in using your usual CLOUD credentials.
Download a fresh copy of the launcher and save it where you normally access it from.
Once you've saved the new launcher, you can delete any old shortcuts.
