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Absence amendment and cancellation requests are not reaching the correct recipients

Absence amendment and cancellations are not going to correct recipient.

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Written by Harry Ledger
Updated over 2 months ago

The Absence Amendment Request and Cancellation Request workflows are set up, by standard, to send the requests only to the manager of the employee.

These workflows won't follow the same rules as any workflow approval overrides.

If you require configuration changes to be made to these workflows, please contact your account manager to discuss, as this custom configuration falls outside the scope of support.
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A wish for this functionality has been logged with our development team to potentially implement in the future.

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