Workflow Troubleshooting
Troubleshoot common workflow issues
By Harry1 author26 articles
- Absence requests are going to the wrong recipientAn absence request has been sent to the wrong employee.
- Check, remove, or reassign workflows and outstanding tasksSteps to check, remove or reassign a running task for another user within the workflow log.
- Use the Workflow Log in the Admin ToolMonitor, filter, and manage running, completed, or failed workflows in the Admin Tool using the Workflow Log.
- Workflow status explainedWhat each workflow value means.
- Terminate workflows in bulkTerminate running workflows in bulk.
- Unable to delete an absence typeA constraint violation has prevented the data from being deleted. There are related records in "Absence.History Data"
- Enable or disable a workflowEnable or disable a workflow
- Create an open ended sicknessCreate an open ended absence for an employee.
- Error: Listing Data Service - Error Reading DataError when navigating in the website: Listing Data Service - Error Reading Data
- Error has been logged. Please contact an administrator for assistanceCheck an error message in the event log.
- Error: The maximum recursion 100 has been exhausted before statement completion.Error: The maximum recursion 100 has been exhausted before statement completion.
- User receiving email: This is an automated reminder that a Workflow Task is overdueThis is an automated reminder that a Workflow Task is overdue
- Error: The parent key number is null. New record cannot be created.
- Workflow reminders for absence requests sent to employee who requested itWorkflow reminders for absence requests sent to employee who requested it. This is an automated reminder that a workflow task is overdue.
- Error when amending a lookup value: The UPDATE statement conflicted with the REFERENCE constraintError when amending a lookup value: The UPDATE statement conflicted with the REFERENCE constraint.
- Change the recipients of a workflow emailChange who an email from a workflow should be sent to.
- Error: A workflow stage has been encountered which has no target usersError received via email: A workflow stage has been encountered which has no target users
- Error deleting person: The DELETE statement conflicted with the REFERENCE constraint "FK_Event_Person.Details".The DELETE statement conflicted with the REFERENCE constraint "FK_Event_Person.Details
- Identify whether a form, workflow, or process is in useDetermine where an item is used across the system.
- Error when deleting a location: A constraint violation prevented the data from being deleted.Error when deleting a location: A constraint violation prevented the data from being deleted.
- Error requesting absence: The conversion of a varchar data type to a datetime data type resulted in an out-of-range value OR Error evaluating or casting boolean expressionThe conversion of a varchar data type to a datetime data type resulted in an out-of-range value.
- Error: This process function does not have a listing assigned.Error when actioning a task - This process function does not have a listing assigned.
- Troubleshoot blocked workflowsA workflow is blocked and is failing to complete.
- Error: Violation of UNIQUE KEY constraint 'IX_Document Link Item.Error approving an onboarding document: 'Violation of UNIQUE KEY constraint 'IX_Document Link Item'.
- Error: Transaction (Process ID XXX) was deadlocked on lock resources with another processError: Transaction (Process ID XXX) was deadlocked on lock resources with another process.
- Error: Cannot insert the value NULL into column 'User Number', table '@Authorisers'; column does not allow nulls. INSERT fails. The statement has been terminated.A database error that occurs when a workflow tries to email a user who no longer exists, causing the system to insert a missing User Number and fail.