Admin
User accounts, group management & menu sets
By Harry1 author41 articles
User Accounts
Information on User Accounts
- Enable or disable a user accountEnable or disable an employee's user account.
- Restrict an employee's access to view or download a payslipStop an employee from viewing their payslips.
- Check an employee's last login timeCheck when an employee last logged in.
- Reset a user's passwordSteps on how to reset a users password.
- Error when logging in: User account disabledError when logging in: User account disabled
- Delete a user accountDelete a user account.
- Filters and role filters explainedCreating role filters to change who an employee can see within the system.
- Create a user accountCreate a new user account for an employee.
- Re-joining employee has no details when logging into self serviceA leaver who has re-joined is seeing incorrect details on the self service menu.
- User is unable to see their details in self service menu setUser is logging into the wrong user account.
- Error: This software is not licensed for Onboarding. You must have a current appointment to log inError: This software is not licensed for Onboarding. You must have a current appointment to log in
- Password reset email not received when using I've forgotten my password linkEmployee not able to reset their self service password.
- Access Evo Mobile: No menu set items are visible to the user in the Access Evo Mobile appAccess Evo Mobile App doesn't show menu items.
- Reset a CLOUD account passwordReset the password for your CLOUD user account to allow access to the cloud gateway.
- Unable to log in: Incorrect user name or passwordUser cannot log in, incorrect username or password.
- New user credentials email is sending out the wrong username formatAutomatic username creation when using the create user account workflow on the website.
- Error logging in: Exception of type 'System.Web.HttpUnhandledException' was thrownError message when logging in - Exception of type 'System.Web.HttpUnhandledException' was thrown.
- Error: User does not have a default roleError when logging into SelectHR. User does not have a default role.
- Check a user account is linked to one employeeData export to check that each user account is linked to one employee.
- Set the password reset link expiry timeSet the time password reset link expiry time for manual SelectHR login.
- Error creating user account: Violation of UNIQUE KEY constraint 'IX_Users'. Cannot insert duplicate key in object 'Security.Users'.Error message when creating user account.
Groups
Group Information
- Create a new user groupCreate a new user group.
- Remove a user from a groupRemove a user from a group.
- Bulk assign a menu set via a groupBulk assign a menu set to all users part of a group.
- Assign a default menu within a groupAssign a default menu set to all users within a group.
- Add a user to a groupAdd a user to an existing user group.
- HR administrator who has left is still being sent notificationsStop notifications from going to a HR administrator who has now left the business.